Terms and Conditions

Members Information

Your Account, Membership and/or Registration

In consideration of your use of the Equestrian Hub website, you agree to:

  • Provide true, accurate, current and complete information about yourself as prompted by the site’s registration form (such information being the “Registration Data”); and
  • Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

In particular, to register, you must provide your real name and email address. If you provide any information that is untrue, inaccurate, not current or incomplete, or Equestrian Hub has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Equestrian Hub has the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).
If you use the Equestrian Hub, you are responsible for maintaining the confidentiality of your Registration Data and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Refund and Cancellation Policy

If you change your mind about your membership we understand and will happily refund you.  We will automatically issue a full refund when you cancel your membership within the subscription’s first 7 days. Otherwise, your membership is set to auto renew each at your annual or monthly anniversary. 


All members have the right to cancel their membership at anytime without limitation.

To cancel, suspend or upgrade you Membership, members simply need to login to the Equestrian Hub Membership website, go to the Accounts Tab and edit their subscription.


We are happy to offer a refund on any membership purchased within 7 days from date of payment. 

Electronic Communications and Your Conduct

When you visit the Equestrian Hub website or send an email to us, you are communicating with us electronically. You also consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Equestrian Hub Members website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Website may contain electronic bulletin boards, chat rooms and other communication facilities which provide for feedback by members to Equestrian Hub, real-time interaction between users (including individuals referred to as guests and experts) and other electronic messaging and notice services (“Communication Facilities”).
It is a condition of your use of any Communication Facility and your access to the Website that you do not do any of the following:

  • Restrict or inhibit any other user from using or enjoying any Communication Facility;
  • Post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
  • Post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is in breach of any privacy laws or publicity rights or which is protected by copyright, trademark or any other proprietary right or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
  • Post or transmit any material of any kind which contains a virus or other harmful component;
  • Post, transmit or in any way exploit any material of any kind for commercial purposes or which contains any promotional material or advertising;
  • Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; or
  • Download any file posted by any other user of a Communication Facility if you know, or reasonably ought to know, that the file cannot legally be distributed in such manner.

The Equestrian Hub may from time to time monitor or review the contents of its Communication Facilities. While the Equestrian Hub reserves its right to edit, refuse to post or to remove any information and/or materials (in whole or in part) that in Equestrian Hub’s sole discretion is in any way objectionable or in violation of any applicable law or the Terms of Use, Equestrian Hub has no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post such contents, nor is Equestrian Hub responsible for any contents in any Communication Facilities (including any information, comments and/or advice of any individual referred to as guest or expert whose statements on the web site are solely their own). You expressly acknowledge and agree that the Communication Facilities provide a means of public and not private communications.
Equestrian Hub reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant law.


The Equestrian Hub may permit you to make share, publish, post, store or upload information including data, text, video, still images, audio or other material on the Website (“Contributions”). You retain sole responsibility for and accept all liability for all Contributions you make to the Website and Equestrian Hub disclaims any and all liability in connection with Contributions. Equestrian Hub assumes no responsibility for monitoring any Contributions, and does not endorse the information Contributions. Equestrian Hub is under no obligation to treat your Contribution as confidential.

Equestrian Hub may at any time, without liability to you, remove, alter or disable access to any or all of your Contributions in its sole discretion without prior notice to you.

User Licence To Equestrian Hub

By placing any Contributions, information or other material on the Equestrian Hub website (including posting messages, uploading files, inputting data or engaging in any other form of communication), you grant to Equestrian Hub and its related bodies corporate a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the Contributions, information or material:

  1. Use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display, and
  2. Sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted.

The foregoing grant includes the right to exploit all proprietary rights in any such information or other material, including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. You expressly waive in favour of the Equestrian Hub and any other party authorised by Equestrian Hub all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material. At the request and expense of Equestrian Hub, you will execute and deliver to Equestrian Hub such instruments and take such other actions as may be required to carry out this grant of licence and waiver.

Online Security

At Equestrian Hub we take your online security very seriously. As such, we have prepared the following guidelines and information to help you enjoy trouble free browsing when visiting our web site or interacting with us.

Equestrian Hub will never ask you to provide personal information like your bank details, credit card details, your address, driving licence or passport numbers via email.

If you’re making an online purchase from Equestrian Hub and are required to provide us with your bank or credit card details, this will be carried out within a secure browser window. Check that a locked padlock symbol appears at the foot or top of the browser in which you are entering your details. The URL should also change, to start with ‘https://…’ instead of ‘http://…’

Please REPORT any suspicious activity to us immediately.

Risk Of Loss

All items purchased from Equestrian Hub are insured in transit by Equestrian Hub.


Unless stated to be otherwise, charges referred to for use of any services or purchase of any product provided by Equestrian Hub are GST inclusive. Equestrian Hub will issue a Tax Invoice for all purchases. GST means the Australian goods and services tax charged under A New Tax System (Goods and Services Tax) Act 1999 (the “Act”). Tax invoice means tax invoice as defined by the Act.

Third party links and advertising

Hyperlinks and pointers to web sites operated by third parties will appear on Equestrian Hub from time to time. These web sites do not form part of the Equestrian Hub website and are not under the control of Equestrian Hub or its related bodies corporate and neither Equestrian Hub nor its related companies have any responsibility for the contents of any such hyperlink or linked web site. If you link to any such web sites you leave the Website and do so entirely at your own risk.

The Equestrian Hub website displays third party advertisements, which may or may not contain hyperlinks or referral buttons to web sites operated by third parties. The display of such advertising does not in any way imply a recommendation or endorsement by Equestrian Hub or its related bodies corporate of the relevant advertiser, its products or services or any such linked web site.

If you contact a third party using functionality provided on the Website, including via email, Equestrian Hub accepts no responsibility for any actions taken by that third party in response to your communication or for any transactions entered into between you and the relevant third party.

Errors And Omissions

Equestrian Hub endeavours to maintain the accuracy of product images, product descriptions, stock availability and prices, we do however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on erroneous information.

Accuracy of Information

All material on the Equestrian Hub website is provided in good faith. It is derived from sources believed to be accurate and current as at the date of publication. Your use of the Equestrian Hub website is at your sole risk. Access to the Equestrian Hub website is provided on an ‘as available’ basis. Neither Equestrian Hub its related bodies corporate nor its or their directors or employees make any representation or warranty that (i) any material on the Equestrian Hub will be reliable, accurate or complete (nor do they accept any responsibility arising in any way for errors in, or omissions from that material); or (ii) your access to the Equestrian Hub will be uninterrupted, timely or secure. Equestrian Hub will not be liable for loss resulting from any action or decision by you in reliance on the information on the Website, nor any interruption, delay in operation or transmission, virus, communications failure, Internet access difficulties, or malfunction in equipment or software.

Product Descriptions

Equestrian Hub and its related bodies corporate attempt to be as accurate as possible in the description of products. However, Equestrian Hub does not warrant that product descriptions are accurate, complete, reliable, current, or error-free.


You agree to indemnify and hold harmless Equestrian Hub and its related bodies corporate (and the officers, agents, partners and employees of each of these) against any and all loss, liability, claim or demand arising out of or in connection with your use and access to the Website.


The material provided on the Website is copyright protected. You may only use this material for your own private and non-commercial purposes. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without the prior written approval of Equestrian Hub or the appropriate supplier or licensor of Equestrian Hub.

You may not use any part of the Content on the Website to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution.

All software used on this web site is the property of Equestrian Hub or its software suppliers and is protected by Australian and international copyright laws

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